Financing Programme
Terms & Conditions

Flexible Finance Account

Flexible Finance Account Terms: Consumer finance on the Apple Store Online is brokered by Apple Retail UK Limited, which acts as a credit broker and not the lender. Apple offers finance from a restricted range of finance providers, including the Flexible Finance Account. Subject to application and status.

Flexible Finance Account is a flexible line of credit where, once opened, you can reuse your line of credit to add eligible purchases from Apple in the UK and choose how long you want to make your repayments for, subject to availability and application.

Apple offers financing on selected products for a specified promotional period. Promotional offers are subject to change.

Offers available on the Flexible Finance Account can be subject to change. The currently displayed offers are only available to customers who make a qualifying purchase on the Apple Store for Consumer. Minimum and maximum value limits apply to both individual items and the total transaction. These limits may vary over time.

Flexible Finance Account is provided by Creation Consumer Finance Limited, trading as Creation. Creation is authorised and regulated by the Financial Conduct Authority (registration number 311518) with registered office: 6th floor, Wellington Buildings, 2-4 Wellington Street, Belfast, BT1 6HT.

Representative Example:

14.9% APR representative. 14.9% interest rate (variable). Presumed Credit Limit of £1,200.

Your delivery address and billing address must match to apply for financing.

If you choose financing, the delivery date in bag and checkout may not apply. Your delivery date may be later due to the time required to process your financing application. Once your application has been approved, you will receive an email with the updated delivery date.

For orders containing a mix of products, some with eligible financing offers and some without, customers may finance the eligible products and pay for the remaining products in a single payment after 30 days (“Pay in 1”). Creation (or another designated financial partner) manages the “Pay in 1” option. Limit of £500 per customer per month for “Pay in 1” items.

Flexible Finance Account Eligibility Criteria: On the date of the application, applicants must be aged between 18 and 80. You must have lived permanently in the UK for the last three years (i.e. must provide three years of UK address history or up to the last three UK addresses). You must have a UK bank account from which direct debits can be taken, and a valid UK mobile number and email address are mandatory for applying for a finance application. If you do not have a valid email address, you will not be able to apply for the finance. You must not be subject to Bankruptcy or a Debt Relief Order (or Scottish equivalent). You must also be either in permanent employment, which provides regular sustainable income of at least £10,000 per year, self-employed (upon request you may need to provide proof of income, for example a recent bank statement and/or SA302) or retired from regular employment (Creation may need to see proof of your pension or income). Certain Department for Work and Pensions benefits may be included if they are paid in addition to your income. For information: the credit check carried out will consider additional information relating to the performance of previous or existing commitments and any county court judgments. Subject to application, financial circumstances and borrowing history.

Trading in a device on the Flexible Finance Account

Trade-in values vary and depend on the condition, age and configuration of your eligible trade-in device. Not all devices are eligible for trade-in. You must be of legal age to receive an Apple Gift Card or credit for the trade-in value. The trade-in value can be applied to the purchase of a qualifying new device or used to pay off your current associated plan. The actual recognised value is based on the receipt of a qualified device that matches the description provided in the estimate. If you do not return your device for trade-in within 14 days or accept a changed estimate for the trade-in value, Creation will create an additional draw down on your Flexible Finance Account, which will adjust your overall monthly payment amount to take into account full value without trade-in credit or changed value.

If you select to use your credit to pay off your existing financing plan, your trade-in value will be applied to your existing monthly payment plan and any remaining trade-in value will be credited to your new device (unless you are closing off an existing monthly payment plan with Barclays in which case you will be issued with an Apple Gift Card for the remaining credit). If either the estimated trade-in value or a revised trade-in value is lower than your remaining balance, you’ll need to pay the remaining monthly instalments for the existing financing plan.

Taxes can be set based on the total value of the new device. In-store exchange is only possible upon presentation of a valid government-issued photo ID (local laws may require the retention of this information). The offer may not be valid in all stores and trade-in value may vary online and in-store. Some stores may have additional requirements. Apple or its Trade-In Partners reserve the right to refuse, cancel or limit any trade-in transaction for any reason. For more information on valuation, contact Apple’s eligible device trade-in and recycling partners. Restrictions and limitations may apply.

The financing plans which support using your Trade-in value to pay off your existing financing plan are set out below. For other financing plans, you will be able to apply your trade-in value towards the purchase of a qualifying new device. You will be responsible for paying the remaining monthly instalments for the existing financing plan. Financing plans which support using your Trade-in value to pay off your existing financing plan:

• Monthly Payments with Barclays (Purchased from the Apple Online Store)
• iPhone Upgrade Programme with Barclays (Purchased from Apple Retail Stores in the UK)

Upgrade Option

You will be required to apply for and enter into a financing monthly payments plan with Creation for an eligible device with an associated Upgrade option.

Flexible Finance Account is provided by Creation Consumer Finance Limited, trading as Creation. Creation is authorised and regulated by the Financial Conduct Authority (registration number 311518) with registered office: 6th floor, Wellington Buildings, 2-4 Wellington Street, Belfast, BT1 6HT.

Upgrade Option.

By choosing to finance a product on the Flexible Finance Account with an upgrade option, you can become entitled to upgrade to a new qualifying device (“Upgrade Option”) during the eligibility window. During this period, we will guarantee that the trade-in value will be at least equal to the remaining monthly payment balance of your existing financing for that product.

Conditions for Upgrade Option.

You become eligible to exercise your Upgrade Option to purchase a new eligible iPhone, if all of the following conditions are satisfied:

Payments.

You have made all monthly payments at the time of your order placement within your eligibility window, as indicated for your specific device on the Upgrade Landing Page. It is not possible to bring forward your eligibility window by making additional ad-hoc payments with Creation.

If you wish to receive the guaranteed trade-in value, you must exercise your Upgrade Option prior to the expiry date of your Eligibility window. If you do not, you will receive the trade-in value as determined at the point of purchase of your upgrade device.

Your account with Creation must be in good standing under the terms of your Flexible Finance Account, and you must have made sufficient monthly payments in line with your agreed payment schedule.

The traded-in device must be in good physical and operational condition, as determined solely by the following requirements listed in the offer terms and conditions.

Eligible Device Availability.

Upgrading to a new eligible device is subject to its release and availability at the time you exercise your Upgrade Option. Depending on the eligible device model chosen, your monthly payments may change.

Return of Financed Device.

If you exercise your Upgrade Option and do not return your original financed device as directed by Apple, your original monthly payment plan with Creation will continue and you will be responsible for any missed and/or remaining payments, as well as any payments under your new monthly payment plan with Creation.

If you had previously failed to return your trade-in device or had your trade-in value reduced post assessment, Creation will have created an additional draw-down on your Flexible Finance Account. This additional draw-down plan will not be closed and you will be responsible for continuing to pay this plan as well as any payments under your new monthly payment plan with Creation. If after assessment your trade‑in device is valued higher than the estimated value we provided, a Gift Card for the surplus value will be issued to you.

Special upgrade options cannot be combined with any other promotions, discounts or offers (“Offers”), unless specifically provided for in the Offers terms and conditions.

Upgrade Options available on the Upgrade Landing page may change from time to time; however, the special Upgrade Option relating to your device will remain consistent from the date of purchase.

You should keep copies of these Terms & Conditions and any sales receipt or other materials relevant to your purchase of the financed device and Flexible Finance Account for your records.

Apple reserves the right to substitute, change, cancel or add to any part of these Terms & Conditions at any time.